Contact Details

Address

11150 Wilcrest Dr, #100
Houston, Texas
TX 77099

Contact US

If you have any questions or would like to talk to one of our friendly Customer Care team, please get in touch.

Still Have Questions?

We offer 3 different types of specimen collection options for our Home Paternity Test Kits; Cheek Swabs, Toothbrushes, and/or Nail Clippings. Each kit will include a collection instructions card for the specific specimen type you selected at checkout; however you can also view them in the following links;

Cheek Swab

Toothbrush

Nail Clippings

For our Home Paternity Test Kits, once the samples are received at the lab, results will be sent to the client within 1-2 business days.

For Legal and Immigration Paternity Tests, results will be made available within 3-5 business days after visiting the lab.

For Prenatal Paternity Tests, results will be ready within 7 business days after samples are received at the lab.

You will receive results via email

All orders placed Monday through Friday before 4pm central time will be shipped the same day

In the event you decide to return your kit for any reason within the first 30 days of purchase, prior to using it; there is a non-refundable 25% restocking fee. In order to be eligible for the refund, you must send your unused kit back to us using the return label provided in the kit.Refunds will be issued 7 – 10 business days after receiving your unused test kit back at the lab.If the kit has been used, refunds are not available due to the sanitary nature of the materials.

We are able to accommodate situations where the child(ren) and/or alleged father live in different cities or states. If this is the case, please click “Ship separate collection kits” during checkout and fill in the addresses for each tester. (The first kit is shipped for free, however the cost for shipping additional kits is $35.00 each)